Last updated: September 2026
Terms & Conditions
These Terms & Conditions apply to your use of the Hereford Plumbers website and enquiry service.
By using this website, you agree to these terms.
1. About our service
Hereford Plumbers is an online plumbing enquiry and referral service.
We help connect people looking for plumbing services with independent plumbing professionals who may be able to assist with their requirements.
Hereford Plumbers is not a plumbing contractor and does not itself carry out plumbing work.
2. Independent plumbing professionals
Any plumbing professional to whom an enquiry is referred operates independently from Hereford Plumbers.
We do not employ the independent plumbing professionals listed, contacted or referred through this service unless expressly stated otherwise.
A plumbing professional may decide whether to contact you, provide a quotation or accept the work.
3. Quotes and prices
Any quotation, estimate, price or description of work is provided by the independent plumbing professional.
Hereford Plumbers does not set the price of plumbing work carried out by an independent professional.
You should discuss the scope of work, price, availability, guarantees and any other relevant terms directly with the plumbing professional before agreeing to work.
4. Quality of work
Because plumbing work is carried out by independent businesses, Hereford Plumbers does not directly control:
- The standard of workmanship
- The price charged
- Availability
- Completion times
- Guarantees
- Materials used
- Insurance
- Licensing or qualifications
- Customer service provided by the independent plumber
You should satisfy yourself that the plumbing professional is suitable for your requirements before agreeing to any work.
5. Emergency plumbing
If you have an immediate danger to life, serious flooding, fire, gas emergency or another situation presenting an immediate safety risk, contact the appropriate emergency service or utility provider.
For suspected gas emergencies, contact the relevant emergency gas service rather than relying solely on this website or a plumbing enquiry.
Submitting an enquiry through this website does not guarantee an immediate response.
6. Website information
We make reasonable efforts to ensure that information published on the website is accurate and useful.
However, information may occasionally become outdated or contain errors.
We reserve the right to update, change or remove website content without notice.
7. Availability of the website
We do not guarantee that the website will always be available, uninterrupted or error-free.
We may temporarily suspend or modify the website for maintenance, security or other operational reasons.
8. Your responsibilities
When using this website, you agree to:
- Provide accurate information
- Provide a valid telephone number when requesting contact
- Use the enquiry service for genuine plumbing requirements
- Not submit fraudulent or misleading enquiries
- Not misuse the website or enquiry system
- Not attempt to interfere with the operation or security of the website
9. Intellectual property
Unless otherwise stated, the content of this website, including text, graphics, branding and other materials, is owned by or licensed to Hereford Plumbers or its relevant content providers.
You may not reproduce, copy, modify or commercially exploit website content without appropriate permission.
10. Third-party websites
The website may contain links to third-party websites or services.
We are not responsible for the content, availability, privacy practices or security of third-party websites.
11. Limitation of responsibility
To the extent permitted by law, Hereford Plumbers is not responsible for the acts or omissions of independent plumbing professionals introduced through the website.
Any agreement for plumbing work is between you and the independent plumbing professional.
Nothing in these terms excludes or limits liability where doing so would be unlawful.
12. Privacy
Our collection and use of personal information is explained in our Privacy Policy.
13. Changes to these terms
We may update these Terms & Conditions from time to time.
The latest version will be published on this page.
14. Governing law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes will be subject to the applicable courts of England and Wales, subject to any mandatory rights you may have under applicable law.
15. Contact
For questions regarding these Terms & Conditions:
Hereford Plumbers
Email: infoadixweb@gmail.com
Address: [BUSINESS ADDRESS]